Guest Services
Knotts Berry Farm
Trying to Photograph everything there

Guest Services

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Updated October 2024
Posted June 2022

Knott's Berry Farm Guest Services
Guest Services
The Boarding Pass Program has been updated

Boarding Pass Program
At Knott’s Berry Farm are proud of our reputation for accommodating guests with disabilities through our Ride Admission Policy. To provide equal access for all guests, we have developed a program which allows guests with mobility restrictions or cognitive impairment to access attractions.

Information about where guests access the ride is posted on each attractions Safety Guide sign. All guests are required to meet all riding requirements for every attraction, including height and health restrictions in order to safely ride/participate.

The guest with a mobility restriction or cognitive impairment should visit Guest Services upon their arrival at the park to express their inability to wait in the regular line. Some questions are asked to ensure that the rider has the required physical criteria in order to safely experience attractions. Following that conversation, the Guest Services Associate will provide the details needed to participate in the program.

For a complete listing of guidelines please download our Guest Assistance Guide
https://cdn-cloudfront.cfauthx.com/binaries/content/assets/kb-en-us/accordions/kb22-174-guest-assistance-guide-2022-updated-min.pdf.

https://www.knotts.com/accessibility

Guest Services is in between Ghostrider Goods and the Lockers
[https://www.eatlife.net/knotts-berry-farm/ghostrider-goods.php]
[https://www.eatlife.net/knotts-berry-farm/all-day-lockers.php]